Because AI hasn't quite yet been infused into every single Microsoft product and service, the company today announced a new AI chat bot template for its Teams Toolkit for Visual Studio Code. Microsoft ...

The use of AI chatbots has has exploded this year with the release of ChatGPT 4, Google Bard, Claude, Stable Diffusion and more. They are now an integral part of customer service roles, virtual ...

Is an AI subscription worth it? How to choose your premium chatbot plan - and what not to do ...

I pushed eight free AI chatbots to their limits to find the best AI chatbots of 2026. To explore our top picks, check out ZDNET's chatbot-by-chatbot guide.

Customers are the heart of businesses, and the best way to set forth unrivaled customer support is using conversational AI. After all, customers communicating with customer support seek genuine ...

Marketing channels or strategies with unknown ROI can be a hard sell internally with resources and budgets reserved for proven channels. This is exceptionally true for any SMB owner, marketer or ...

Artificial Intelligence and Chatbots are changing the way businesses engage with customers. They are already being used to automatically answer frequently asked questions, as well as automate the ...