Shopify executives have declared a "Code Yellow" for its Support organization, saying it needs to improve customer service levels "that have deteriorated beyond acceptable ranges." Clovis Cuqui, vice ...

Shopify is adding a new feature to its toolset for merchants that it says will help bridge online and offline shopping. The $11 billion Canadian commerce company announced this week the launch of ...

Shopify’s new Canvas site builder lets merchants create and customize their online stores by chatting with its AI agent ...

Shopify launched a beta version of an AI-powered assistant for its help center, the webpage where merchants can go to get answers to questions about running their business. The tool appears to handle ...

Previously, you could only enter one barcode in Shopify, but as of September 2026 (Shopify's announcement was on September ...

We often hear that you can build apps using AI agents.However, when you actually try to start from a position of having no ...