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18:20
YouTube
Rea Ninja
Basic Call Handling Tips | Customer Service (With Sample Call Flow)
Even though you have the best English-speaking skills, you won't survive the call center industry if you don't know basic call handling. In this video, I talk about the tips and techniques that I believe will help you as you start taking calls. Even though it's basically for customer service, you can still apply most of these tips to other ...
580K views
Jul 4, 2018
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